Hello everyone! If you have the doubt How to Remove Negative Gems Clash Royale, if you are one of the users who is presenting this problem, you should read this post, so that you can solve this problem as soon as possible.
What are negative gems in Clash Royale?
We have read that many players have had the bad experience of having negative gems in their account, which is really worrying, and that if you do not resolve this issue quickly the results can be fatal.
There are those who have not incurred any fraud, and by contacting support they solve this problem, but there are those who, on the contrary, have carried out fraudulent activities, which has caused these negative gems to be reflected on them.
yes these days you made a purchase of gems, and then requested a refund, after having spent them, it is very likely that you will present this error.
How then to remove the negative gems from Clash Royale?
The most important thing here is precisely the factor tiempo, since taking too long can get your account banned, and if you didn't do anything wrong, the most sensible thing is that you don't want to lose your account.
Do the following:
- First of all, enter Clash Royale.
- Go to the help and assistance tab, you will find it by pressing the three horizontal lines.
- Now you will see a bot, where you should explain your inconvenience to the bot, and attach screenshots of the negative gems, and your account operations to prove your innocence.
- When an operator sees your case, and studies that you are not to blame, this will be corrected, and they will send you an email confirming it.
In case you have done a fraudulent activity
It is important that you contact the team, and that you say that you want to return the money you have taken, they will tell you how to do it, but basically you will have to do one thing, and that is to pay the amount again.